Return Policy

While we hope you'll be happy with the items you order from our Grocery website, we know you may sometimes need to return them. If you do, below is all the information you'll need to know.

  • Items with proof of purchase (eBill) will be exchanged within 5 days. Undergarments, pharmaceuticals, liquor, baby products, sale items, CFL bulbs and all accessories are non-exchangeable.

  • When you return goods, they should have all the original packaging, tags, labels and any accessories. You will need to take reasonable care of item(s) whilst they are in your possession. If the items are damaged whilst they are in your possession, there may be a deduction from the refund.

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